Every casino on Retrigger carries a rating out of 10. This page explains exactly where that number comes from, what we check before a casino is listed, and who does the checking — so you can judge our judgement.

The rating: what the number means

Our headline rating is anchored to the casino.guru Safety Index — the most rigorous independent safety assessment available for online casinos — and we verify it against our own research before adopting it. Where our analysis disagrees with the index, we say so openly in the review and explain why (see our Instaspin review, where we rate the casino above its index because the gap is driven by its licence, not its behaviour).

  • 9.0–10 — Very high safety. Verified licence, fair terms, clean or well-managed complaint record.
  • 7.0–8.9 — Above average. Solid record with specific caveats we spell out in the review.
  • 5.0–6.9 — Below average. Playable, but read the review first — the caveats are significant.
  • Below 5.0 — We list these as warnings, not recommendations. Our Rollino review carries a 0.6 — we published it so you know which casinos to avoid.

What we check on every casino

  • Licence verification. We confirm the licence number actually exists on the regulator’s register — verified, not merely claimed on a footer.
  • Terms & conditions, read in full. We flag every predatory clause: confiscation rules, win caps, “irregular play” catch-alls and unreasonable KYC timeframes.
  • Two-source cross-check. We compare the casino.guru Safety Index with AskGamblers’ editorial and player scores. When sources disagree sharply (GG.Bet splits 9.1 against 5.8), we publish both numbers and analyse the gap instead of hiding it.
  • Complaint records. Open, resolved and unresolved complaints, black points and how the operator responds when things go wrong.
  • Operator networks. Many casinos are sister brands of one company. We map these networks and tell you when a “new” casino shares an operator, licence and complaint pool with ones you already know.
  • EGT & Amusnet coverage. This site exists for EGT players — we verify that Amusnet and EGT Digital titles are genuinely in the lobby, not just claimed.
  • Payments & payout speed. Deposit methods, withdrawal limits and real payout timeframes, including the caps casinos prefer not to headline (iWild’s $1,000 daily cap is in our review title, not buried).

Who does the reviewing

Retrigger’s reviews are researched and written by Joaquin Moss, a market researcher working in the iGaming sector since 2017, specialising in operator behaviour, market trends, regulation and player patterns across the industry — the same skill set applied here: reading terms documents, tracing operator networks and testing claims against registers and complaint records rather than taking a casino’s word for it.

How we make money — and what that does not change

Retrigger is an affiliate site. If you sign up at a casino through our links, we may earn a commission from the operator. Two things keep that honest:

  • The rating is never for sale. Commissions do not change a casino’s score — we publish 0.6 ratings and “avoid this” verdicts about operators with affiliate programmes.
  • Negative findings stay in. Withdrawal caps, unfair terms and complaint records appear in the review — and usually in the title — whether or not a casino partners with us.

Play responsibly

Gambling is entertainment, not income. Everything on this site is for players aged 18 or over. If gambling stops being fun, help is free and confidential at GamCare and BeGambleAware.

Questions about our methodology? Ask in our community — or start with the full list of EGT casinos we have reviewed.